Privacy Policy for Healthy Balance Nutrition
At Healthy Balance Nutrition, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us. By using our services, you agree to the terms outlined in this policy. We encourage you to read it carefully and contact us if you have any questions.
Information We Collect
We collect various types of information to provide and improve our services to you. This information falls into several categories:
- Personal Identifiable Information (PII): This includes data that can directly identify you, such as your name, email address, phone number, physical address, and payment information. We collect this when you register for an account, subscribe to our newsletter, book a consultation, or make a purchase.
- Health-Related Information: For personalized nutrition plans and consultations, we may collect sensitive health data, including medical history, dietary preferences, lifestyle habits, and fitness goals. This information is collected only with your explicit consent and is treated with the utmost confidentiality.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand user behavior and improve our site's functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. These are small data files stored on your device that help us enhance your experience, analyze trends, and administer the website. You can control cookie preferences through your browser settings.
How We Use Your Information
The information we collect is used for various purposes to deliver and enhance the Healthy Balance Nutrition experience:
- To Provide and Maintain Our Service: This includes processing your consultations, delivering nutrition plans, and managing your account.
- To Personalize Your Experience: We use your health and dietary information to create tailored recommendations and services that best suit your individual needs.
- To Communicate With You: We may use your contact information to send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Analytics and Improvement: We use usage data to monitor and analyze the use of our service, track trends, and improve our website's functionality, content, and user experience.
- For Security and Fraud Prevention: We use your data to maintain the security of our services and to detect, prevent, and address technical issues or fraudulent activities.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure
Your privacy is paramount, and we only share your information under specific circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, hosting providers, email service providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Healthy Balance Nutrition is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
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For Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Healthy Balance Nutrition.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security
The security of your data is of utmost importance to us. We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption: We use SSL/TLS encryption for all data transmission to protect your information during transit.
- Access Controls: Access to your personal data is restricted to authorized personnel who need the information to perform their job functions.
- Regular Security Audits: We regularly review our security practices and update them to protect against unauthorized access, disclosure, alteration, or destruction of your personal data.
- Secure Storage: Your data is stored on secure servers with robust physical and electronic safeguards.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided below.
Cookie Usage
As mentioned, we use cookies and similar tracking technologies to track the activity on our service. For a detailed explanation of what cookies are, how we use them, and your choices regarding cookies, please refer to our dedicated Cookie Policy.
Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.